Amazon Locker is also not available in all locations, towns, or cities. This means customers ordering things like furniture or mattresses will be out of luck. Large and bulky items are not eligible for Locker delivery. Customers can pickup packages with friendly help from Chichi, Flavius, Iona, or Pamela, or thousands of others across the world. Locker is also kind of amusing in execution. In the UK, Locker is free for Prime members but non-Prime members will be charged £2.99 for One-Day delivery or £5.99 for Same-Day delivery of eligible items. Locker is free to use in the US and there are no lines, and no waiting. After printing a label and packaging their return, customers simply deposit it at the Locker location using the coded entry. For customers not wanting to go to a shipping store or post office, they can select the Locker as the return point when initiating a return in their Amazon account. Locker hubs are also eligible to accept customer returns. The main benefit is security, but customers can also enjoy the convenience and reliability of anytime package pickup. For those who live in houses, but have experienced porch thieves, the Amazon Locker option is also ideal and more secure. Benefits of Amazon LockerĪmazon Locker is popular with people who live in large cities, in buildings with small mailboxes, or places with no doorman. The packages are delivered to the guaranteed, secure location. Prime members can still get FREE One-Day and Two-Day shipping options, as usual. When it’s ready, customers are sent a 6-digit code to a secure slot in the Locker. Delivery services simply deliver the packages to the specified secure Locker location for customers to pickup. They simply select and add the Locker location as their delivery location in their address book.
How do customers use them?Ĭustomers can find the Locker locations nearest to them at checkout in their Amazon account. Once delivered, customers need to collect their packages within 3 calendar days.
Since the Lockers are completely self-service, customers can access them 24 hours a day, even on nights and weekends. These are kiosks that allow customers to pick-up packages at times and places convenient specifically to them. Physically, Amazon Lockers usually look like bright yellow hubs. Instead of having packages delivered to apartments, doorsteps, and near mailboxes, customers can opt to have them put securely in Amazon Locker Hub locations throughout the world. The Amazon Locker program is one of these unique solutions. With faster deliveries, and more deliveries to more locations than ever, Amazon is continually ramping up innovative delivery options.
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